Best Reputation Management Company (ies)
Evaluation Criteria for Best Reputation Management Company (ies)
  • UPWARD TREND
  • DOWNWARD TREND
  • NO
    CHANGE

Best Reputation Management Services Canada - July 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Needs AnalysisFirm's ability to enter systemic methodology to determine client goals and aspirations and then create a tailor-plan according to the specific needs.rnVisionFirm's internal vision for growth and expansion in terms of quality of service. rnDependabilityRating of firm in terms of reliability and integrity. rnPerformanceRating based on efficency and goal-achievement.rnServiceFirm's ability and willingness to quickly resolve and mitigate customer issue.rn Change in Rank Indicates shift in rank from previous month's rank.
1st Award
Higher Visibility

Canada Adam Heitzman +1-901-672-7243_ Visit Higher Visibility File A Complaint
Commend This Vendor
2007 $5 million - $9,999,999 11 - 25 100+ 98% M Toyota Dealers, Allure Bridals, Achieve Card, Aarons, Mercedes Dealers
100%
100 100 100 100 100 NC More Info
2nd Award
Bruce Clay

Moorpark, USA Bruce Clay 866-517-1900_ Visit Bruce Clay File A Complaint
Commend This Vendor
1996 Over $10 million Above 100 200 90% M Century21, Weather.com, FaceBook, LL Bean, Sportsmans Guide
99.4%
100 99 100 98 100 NC More Info
3rd Award
VJG Interactive

Calgary, Canada Gaurav Sabharwal 438-800-2840_ Visit VJG Interactive File A Complaint
Commend This Vendor
2006 Over $10 million Above 100 200+ 98% L Circuit City, Studio 8, Werth Reality, ACE Hardware, Subway
98.8%
98 99 100 98 99 - More Info
4
Local Focus

Toronto, Ontario Benny Presman 1-8668774609_ Visit Local Focus File A Complaint
Commend This Vendor
2009 $1 million - $2,999,999 51 - 100 68 94% L Optical Store Toronto, Metropolitan Movers, Maxpoint, Sky Kurtz, Hotelika
99%
99 98 100 98 100 +1 More Info
5
Reputation Hawk

Toronto, Ontario Chris Martin 1-8662089356_ Visit Reputation Hawk File A Complaint
Commend This Vendor
2002 $250,000 - $999,000 11 - 25 25+ 90% M Confidential
99.8%
100 99 100 100 100 +1 More Info
6
Metamend Search Marketing

Victoria, British Columbia Todd Hooge 1-8663816382_ Visit Metamend Search Marketing File A Complaint
Commend This Vendor
1998 $250,000 - $999,000 11 - 25 100 96% H Encyclopedia Britannica, Merriam-Webster, Beltone, Zoll Medical Corporation, Web.com
98.4%
99 98 97 100 98 +1 More Info
7
MetaSEO

Montreal, Quebec Elazar Cohen 1-8556382736_ Visit MetaSEO File A Complaint
Commend This Vendor
2005 $1 million - $2,999,999 1 - 10 50 96% M Montreal Dentists, WeBuyGoldCanada, Gogax, Excel Toner, NE Mobile
98%
96 99 98 100 97 +1 More Info
8
StepForth

Victoria, British Columbia Ross Dunn 1-250-385-1190_ Visit StepForth File A Complaint
Commend This Vendor
1997 $250,000 - $999,000 1 - 10 28 87% M Time Inc., StagedHomes.com, Field Turf, College Pro Painters, BDO Dunwoody
97.8%
96 99 97 100 97 +1 More Info
9
Think Profits.com

Vancouver, British Columbia Shawn Moore 1-8775977888_ Visit Think Profits.com File A Complaint
Commend This Vendor
1997 $3 million - $4,999,999 51 - 100 100+ 80% H Focus America, Reflex Printing, settingheartsfr ee.com, SciMed Research, Business Edge
97.4%
96 97 98 97 99 +1 More Info
10
2 Web Design

Saskatchewan, Alberta M Shahid (306) 374-0392_ Visit 2 Web Design File A Complaint
Commend This Vendor
2002 Under $250,000 1 - 10 H Manek Mentorship, Gary Emde, MCP Speakers, Syndicated Journalist, VMG Saskatoon
97.2%
97 98 97 98 96 - More Info

Evaluation Criteria - How We Identify The Best Reputation Management Company (ies) in Canada

topseos, the independent authority on search vendors, seeks to help companies find the best reputation management companies in the industry.  We review each vendor’s portfolio in order to see the quality of work that the company has completed and often times contact clients to obtain an evaluation. This information is then compiled and used to create a list of the best.

topseos identified five key areas in the process of reputation management: needs analysis, strategy development, responsiveness, monitoring, and reporting.

The first key aspect of reputation management is needs analysis.  This part of the evaluation analyzes the ability of a vendor to recognize both the immediate and long-term needs of their clients.  What type of research is completed to provide clients with an initial evaluation of their online reputation and provide an analysis of the work that needs to be completed.

Next we evaluate the strategy development of the vendors.  How effective are the strategies that the company has built and how do those strategies work to meet the needs of their clients?

The vendor’s responsiveness to the client’s online reputation needs is also evaluated.  How quickly does the vendor begin work to handle immediate needs of their clients?  How long before the vendor’s work begins to make an effect on the client’s online reputation?

Monitoring is the long-term aspect of reputation management that is evaluated by topseos.  This analyzes the maintenance work that is being done by the vendor in order to maintain their client’s reputation.  How often are checks completed to measure the effectiveness of the work done, and recognize any new needs?

The final aspect of the evaluation is reporting.  How well can the vendor maintain consistent communication with their clients? What reports are provided to the clients to see? Are they clear and understandable? Do they provide recommendations to maintain the online reputation of their clients?

General Queries

  • What type of needs analysis was conducted before work initiated?
  • What type of a ROI were you anticipating, what was achieved and in what time frame?
  • What would be 3 things you would change about your experience?
  • What was your total investment?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • How were your organizational goals aligned with the reputation management activities?
  • What activities are put into place to enhance your online relations?
  • How are reputation management activities reported and documented?
  • How are results of the reputation management activities measured?
  • Do you have any negative remarks that are unresolved to your favor online?